Online business owner
Lover of all things pink flamingo.
(Yes, I know they're tacky.
No, I don't care.)
I teach entrepreneurs how to craft amazing
Client Experiences & increase referrals!
Y'all, numbers don't lie. 84% of people trust recommendations from people they know. That's why I'm so passionate about creating a Client Experience that leaves clients RAVING about working with you.
Real talk? There are tons of entrepreneurs out there in the world. All of those entrepreneurs have great products, services, and amazing unique personalities (like you!). What is truly going to make YOU stand out from everyone else is how you make your customer FEEL.
Emotion is KEY. I've interacted with over 80,000 customers spanning nearly a decade of customer service, and I know just how much of an impact a great Client Experience can make on your business.
That's why I created my Elevated Client Experience program, to help you wow your clients and turn referrals into revenue!
The Elevated Client Experience Program reviews your current Client Experience, identifies opportunities for improvement, and provides steps to make elevating your Client Experience simple.
An Elevated Client Experience means more raving fans. Raving fans means more $$$ for you!
Ready to dive in?
The Elevated Customer Experience Program reviews your current Customer Experience, identifies opportunities for improvement, and provides systems to make elevating your Customer Experience simple.
(And an Elevated Customer Experience means more raving fans which means more revenue for you! )
Ready to dive in?
A happy client shares their experience with 2-3 people! (On the flip side an unhappy client tells 8-10 people about their dissatisfaction. Yikes!)
1 in 3 consumers say that they will walk away from a brand they love after just one bad experience.
64% of U.S. consumers believe companies have lost touch with the human element of Client Experience.
We'll be in touch soon!
Thank you for your note!